On RealityMAX, a workspace is a 3D building environment within your account. Inside a workspace you can create how many projects you want (think of them as folders); inside a project you might have multiple scenes associated with that specific project.

When you register to RealityMAX you have one workspace, which basically corresponds to your account. As your usage grows and you upgrade to a higher plan, you might have more workspaces within the same account, and you can assign members and teams to specific workspaces (and also to specific projects within a workspace).

A member is someone you invite to your 3D environemnt to collaborate with you. You define the level of access they have, meaning if they can simply view the scene or edit it, too.

There’s no limit to how many members you can invite. Free users can invite members to scenes, while Pro and Enterprise users can also invite them to projects and workspaces.

A share is a preview of a scene as Web 3D or augmented reality that you can share outside of RealityMAX through a simple link, a QR code, or by embedding it in a web page or other types of interactive document. People who click or tap the link, or scan the QR, will immediately access the Web 3D or AR experience of your scene on their devices. There’s no limit to how many previews you can share.

Please note that views (visits to previews you have shared) are a completely different thing than shares, and different plans have different view limits. You might share just one scene (that is, create a link to your content), but that scene might receive hundreds or thousands of views, depending on how you use it.

Also, Pro and Enterprise users can remove the RealityMAX logo from their previews.

Basic member permission management is available to Free users, allowing them to invite member at scene level and manage their access privileges (a member can only view a scene vs. a member can edit it, too) and remove permissions altogether.

Advanced member permission management is available to Pro and Enterprise users, allowing them to invite members at scene, project, and workspace level. They can granularly manage member privileges, and also assign different admins to different workspaces for a more effective account management.

The only actual limits that you might go over are your storage space and monthly view limits. We have designed our plans in order to leave you enough room to grow before upgrading to the next one, but if you happen to reach your storage limit, the system simply won’t let you upload any more assets, while if you hit your view limit, your previews will be deactivated until the end of the month.

You will be required to either remove existing assets from your account, or upgrade to a higher plan to unlock additional storage space and views. Please notice that your available storage space and the view count are measured at account level, so it doesn’t matter if you exceed a limit with a single scene, or if it’s the sum of all your scenes, projects, and workspaces.

If you need more storage space you can upgrade to a higher plan and stop worrying about the size of your assets for good.

Free users also have the opportunity to get more storage space by inviting people to join RealityMAX. For every friend who registers to RealityMAX we add 250 MB of bonus space to the user who invited them (up to a limit of 10 GB).

No, we don’t charge for members. You can invite as many people you want to collaborate with you. Free users can invite members to scenes, while Pro and Enterprise users can also invite them to projects and workspaces.

Yes, if you choose an annual subscription you will save 20% on the Pro month-by-month price. Are you interested in the Enterprise plan? Contact us for more details.

Sure! We have a RealityMAX Classroom program with special packages for educators and students.

Just drop us a line and we’ll work out the details. Of course we will need proof that you are part of a school, university, or other educational organization. Writing us from you work email address will speed up the process.

Definitely so, you can change your plan at any time. When you upgrade, you will get instant access to more storage space, more views, additional workspaces, and other amazing advanced features according to your new plan.

Keep in mind that if you move to a lower plan, with less storage space and workspaces, it’s always a good idea to prepare in advance BEFORE DOWNGRADING. This means removing all scenes, projects, workspaces, and assets that exceed the limits of your new plan from your account. This way you won’t lose content that would be permanently deleted.

Yes, you can cancel your subscription at any time from the Billing section of your Settings – not that we recommend this! If you do so, at the next expiration date you and the other members will not be able to access and edit projects and scenes in your workspaces anymore.

A canceled subscription can be reactivated at any moment.